Our clients are all very successful and very busy.  As a result, our services come to you, not the other way around.  In every aspect our services are comprehensive, detailed, and intuitive.  They span a wide swath however the typically aggregate under the following headings:

Analysis

• Situational Analysis – census, benefit levels, contractual review, gap analysis, etc
• Compliance Analysis – ERISA, DOL, Situs, State Insurance Guidelines
• Vendor / Carrier Analysis – product, systems capabilities, financials, trends
• Benchmarking Analysis – prevalence and design – by industry, size, location

Design

• Confirm Objectives
• Research, evaluate, and model solution options
• Tailor recommendation to accomplish stated objectives
• Manage RFP process
• Select finalists
• Provide decision support

Implementation / Enrollment Support

• Develop implementation and communication strategy and tactical plan
• Detailed Timeline development and management
• Create custom communication materials and employee enrollment experience
• Manage distribution of all communications (electronic, telephonic, one on one, etc.)
• Data Control and policy issue support

Ongoing Administration

• Ongoing development and management of administrative protocols
• Annual benefit updates and New Hire enrollments
• Billing support and reconciliation
• Review performance and annual eligibility
• Individual claims support
• Research and resolve service issues